the delight is in the details

It's the little details that are vital. Little things make big things happen.
– John Wooden

Little things make big things happen.

True for sport. True for moments with friends and family. True for customers.

When building a business, the devil often hides in the details. But it turns out that delight lives there, too.

Some people and businesses just get this. The team building Released.so gets it. Their product is beautifully designed and built. I look to them for inspiration on little ways to delight our customers.

When you look around whatever you’re doing, who do you see doing the little things in delightful ways?

Peter

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